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Script text
Hi [Name], it's [Your Name] calling from [Company Name].
We missed you at [Time] today, and I just wanted to call and make sure everything is okay on your end.
[Pause briefly — genuine, not guilt-tripping.]
We completely understand that things come up — life happens, and we're not worried about that at all.
What I don't want to happen is for you to lose your momentum on [Goal or reason for the appointment]. You had such a great [Plan, Start, or Progress], and I'd hate to see that stall.
I'd love to get you back on the calendar this week if we can. I have [Time Option 1] and [Time Option 2] available — would either of those work for you?
[If leaving a voicemail:]
Hi [Name], it's [Your Name] from [Company Name]. We missed you today and just wanted to make sure you're okay. No worries at all — give me a call back at [Number] or use the link I'm sending you now to rebook at your convenience. We're here when you're ready!
